Web Browser Basics
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How do I clear my browser cache and cookies?
Clearing browser cache and what does it do? For ANY web browser you can clear your cache and cookies. This will sometimes fix errors caused by old/misinformation that is stored in your browser. DOING THIS MAY LOG YOU OUT OF ANY WEBSITES YOU ARE SIGNED INTO If the statement above is an issue for you, please 1. use another browser that you do not have personal information stored on. Example: if you use Google Chrome for your banking/paying bills try using Mozilla Firefox for school so that you can clear the browser cache and only worry about knowing your myBristol password. 2. visit vdi.bristolcc.edu to use one of our virtual machines. (do NOT save files directly to the machine, instead use your OneDrive account to store documents so that you may access them later using any internet connection. These machines are not persistent, meaning the moment you log off the virtual machine any works NOT saved to your OneDrive WILL be lost. There is NO way to recover these files.) To clear your browser cache. On the keyboard select ctrl shift + delete at the same time. This will bring up a dialogue box similar to below, although please note that every web browser may look different Mozilla Firefox Google Chrome More Information on Cache from our Online Learning dept! Make sure to select "Cache" and "Cookies" then clear data or ok CLOSE ALL TABS on your web browser or these changes will not take effect You have now successfully cleared your browser cache!
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How to use Internet Explorer
Internet Explorer is now discontinued. This means you cannot download or utilize the browser. See statement from Microsoft below. Per Microsoft statement "The Internet Explorer 11 (IE11) desktop application will be permanently disabled through a Microsoft Edge update on certain versions of Windows 10 on February 14th of 2023 Some computer programs still rely on Internet Explorer, so they have enabled a way to access this through edge. Follow the steps below to enable to the IE compatibility mode for Microsoft Edge 1. Open Microsoft Edge (you can do this by selecting the windows start menu then type "Edge" 2, In the upper right hand corner you will see 3 dots 3. In the drop down you will need to navigate to "settings" 4. On the left hand side, look for "default browser" then select the "allow" as seen in the screenshots below
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Private/Incognito Web Browsing
What is it and what does it do? Private/Incognito Web browsing is used when you are having login issues with websites or you want to surf the web with some level of anonymity. It is a great troubleshooting tool when you are having username/password issues I have broken this up in sections to make it easier to find the web browser of your choice Safari is not listed because it is not a supported web browser and we do not recommend you use it GOOGLE CHROME open the Chrome Menu in the upper-right-hand corner of the browser window and select New Incognito Window. You can also use the shortcut Shift + ⌘ + N (on macOS), or Shift + CTRL + N (on Windows/Linux). MOZILLA FIREFOX click on the Firefox Menu in the upper-right-hand corner of the browser select New Private Window. You can also use the shortcut Shift + ⌘ + P (on macOS) or Shift + CTRL + P (on Windows/Linux). MICROSOFT EDGE Open the Edge Menu in the upper-right-hand corner of the browser window and select New InPrivate window. You can also use the shortcut Shift + CTRL + N