Common FAQs:
My Account is Disabled
Accounts are disabled after 3 semesters without registering for a class, this includes summer. If your account is disabled, you MUST reapply to the college. Please use the link below if you need help with this process or reach out to admissions at 774.357.2947
How to apply to Bristol Community College
My Account is Locked
Accounts will unlock after 15mins on their own. If you would like to have the account unlocked right away please call the Bristol Tech Team at their open office hours Monday - Friday 8:00AM - 7:00PM at 774.357.3333
Forgot My Username
If you have forgotten your username
1. Select the "setup my account" option at AccessBCC sign-in page
2. Enter the 900 number
3. Enter last 4 of SSN OR 900 number if the SSN does not work
4. Above the password, you will see your username being displayed (see screenshot)
Need Your Student 900 Number
Here are some places where you can find it:
- Your acceptance email (should be on a personal email account.)
- Your Student / Faculty / Staff ID Card
- Your Class Schedule
- Try using this link Check for my 900 number
If you are unable to locate that number please call the Enrollment Center at 774.357.2590 or email them at enrollmentsrv@bristolcc.edu
Not Receiving The Account Verification Code
If you are not receiving the account verification email to your personal account, please make sure to check both your SPAM and JUNK folders. Especially if you use a Gmail account.
Getting verification code but getting brought back to the login page, saying password incorrect
We've observed that some users are encountering this issue, particularly those who save their passwords in their web browsers. For security reasons, we strongly advise against saving passwords in your browser. Kindly remove the saved password and manually enter your username and password.
To learn more about removing saved passwords, check out our solution article Remove Save Passwords in Your Browser for accessBCC
Trying to Set Up Your Account, But Getting The Following Error " Enter correct details or contact your Helpdesk/Administrator "
When setting up your account make sure you enter the full 900 number including the 900.
When the system prompts for the last 4 of your SSN, if this does not work please try the last 4 digits of your 900 number
If you are still getting the above error and you have received your acceptance letter please call us at 774.357.3333 to confirm your information that we have in the system for you.
Trying to Reset Your Password, But Getting The Following Error " You have not saved your Account Recovery settings. Please contact your Helpdesk/Administrator "
This error means that you have not adapted to our new multifactor system and will need to click on Set Up My Account link instead
For more in-depth details about setting up your account with multifactor visit this article AccessBCC - Setup My Account - MFA
Clearing your cache and cookies
This is a great tool when you are getting Username/password errors.
How do I clear my browser cache and cookies?
Looking For Your Transcripts
Transcripts are now processed online by Parchment. Online ordering is available 24 hours/day, 365 days/year.
Please visit our Electronic Transcripts page for all information and questions regarding requesting transcripts.
If you need help or have questions about ordering a transcript please contact the enrollment center at enrollmentsrv@bristolcc.edu or 774.357.2590.
No Longer Have Access to Your Cell Phone Number or Personal Email That Was Used To Set Up Your Account
If you no longer have access to your account because your multifactor information is invalid (cell phone number has changed or email address is no longer valid) for security reasons you will need to contact us over the phone at 774.357.3333.
If you are unable sign into accessBCC try these tips:
1. Make sure to use the correct link to accessBCC https://accessbcc.bristolcc.edu/
2. Make sure you are using a compatible browser such as Chrome or FireFox, . We do not recommend using Safari, IE .
3. Try to clear your browser cache and cookies (Learn how to clear cache and cookies)
4. If you auto save your password in your browser, you may need to clear any that reference Bristol resources such as accessBCC or Blackboard.
5. Try resetting your password Forgot Password
If you still cannot sign into accessBCC please contact the Bristol Tech Team by
Submitting a Ticket or call them at 774-357-3333
Bristol Tech Team Hours: Monday - Friday 8:00AM - 7:00PM & Saturday 8:00AM - 4:00PM