AccessBCC - Tips and Tricks - MFA
Accessing the New accessBCC Portal
Here are some tips you should try if you are unable to log in
Make sure to use updated links
Please remove any old bookmarks, shortcuts or start up pages you may have created in the past. Any reference to a link containing “https://quicklaunchsso.com...” is incorrect and needs to be updated.
Please use:
https://accessbcc.bristolcc.edu/
Clear your browser cache and cookies
Windows Users: Open your browser and type these keys simultaneously Ctrl + Shift +Del
Mac Users: Open your browser and type these keys simultaneously Shift + cmd +del
Remove Any Bristol Related Saved Passwords in your Browser or Password Manager
Use the links below to learn how to remove any passwords that are for you in your browser
Chrome: Remove Saved Password
Firefox: Remove Saved Password
If you are using a password manager such as LastPass, Dashline etc. Please remove the entry and allow your password manger to re-save your credentials and website
Make sure your Recovery Settings are verified
Please make sure all of your recovery settings have green bars above them. If your settings do not look like this photo please re-visit the section that does not have the green bar.
Stuck in loop that keeps bringing you to the Password Recovery Page.
Make sure your recovery settings are verified with green bars above (see the section above)
Re-submit your questions and click on the Go to my apps and sign back in.
Did not receive my verification email
Please make sure to check your Spam or Junk folder for a message from bcchelpdesk@bristolcc.edu.
Can’t Reset My Account: No recovery settings saved
This error means that you have not adapted to our new multifactor system and will need to click on Set Up My Account link instead
For more in-depth details about setting up your account with multifactor visit this article AccessBCC - Setup My Account
Password is not meeting the password requirements
Password Requirements:
- Minimum of 15 characters
- Cannot contain your username, first name, or last name
- Cannot reuse a past password
- Recommend creating a pass phrases
- The password must contains characters from ALLof the following categories:
- Uppercase letters
- Lowercase letters
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): (~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
- Password will be valid for 120 days
What is a Authenticator app?
A authenticator app is a secure and convenient way to prove who you are. To set up the Authenticator please download either Microsoft or Google Authentication apps to your mobile device and follow the Get Started instructions. Click "Get Started" then click next to pull up the QR code. On your phone in the Authenticator app, it should prompt you to choose to scan a QR code or to manually input a code. Choose the QR code option. Position your camera to the QR code on the screen. Once you scan it, the app will take you to a page with your username and a rotating set of numbers. On your computer, click next and it will prompt you to input a six-digit code. This comes from your app. Choose a code that has an ample amount of time for you to put it in the verification section.
iPhone (Links)
Android (Links)
Microsoft Authenticator
Microsoft Authenticator
Google Authenticator
Google Authenticator