Here are a few things that cause errors with Degree Works. You have never taken a class here: If this is your first semester at Bristol, you will not have access until after that first semester. Use a compatible browser: Please make sure to utilize Chrome or Firefox, do not use Safari or Edge (users sometimes have intermittent problems with these) Your account may be locked: If your myBristol account might be locked this will give you an error code saying not account was not found myBristol session might be timed out: If your session of myBristol has timed out, Degree Works might also give you an error. Please go to  https://my.bristolcc.edu/ and re-sign into myBristol Special Character in password: If you utilize Special characters in your password may cause an error. degree works are sensitive to the # , * . ' , Clear your browser cache and cookies: Over time your browser collects data on sites that you visit to help the page load faster. Clearing your browser cache and cookies will ensure that you surfing the web on a clean browser