VoiceMail - Mobile Phone Access to Voice Mail

Mobile Phone Access to Voice Mail

With the latest upgrade to the voice mail system, everybody now has access to the basic license of the systems “Personal Assistant” feature. This feature allows you to accomplish the following:

Check your voice mail from anywhere using your mobile phone and receive alerts when you get a new voice mail
Make changes to your greeting, re-record your name, record an out-of-office message, activate/deactivate you out of office message
Leave a voice message for any other employee of the College using the online directory

Easily recover deleted messages for up to 99 days (only applies to messages deleted via the mobile client or Web Phone Manager and not from your extension)

Step 1: Use the Web Phone Manager to enter your mobile device number into your account. This is what the system uses to identify your mobile device.

Using a web browser go to voicemail.bristolcc.edu to open the Web Phone Manager.

Enter your voice mailbox number (extension) and passcode to log on to the system

Click on “Personal Settings” on the left-hand side of the page and navigate to the “Phone Numbers” tab. Enter the number for the mobile device you want to be reached at in the Personal Mobile field.

Logout of the Web Phone Manager and proceed to setting up your mobile phone.

Page BreakStep 2: Setup your mobile device to access your College voice mailbox

Open Apple Store or Google Play and search for “CX-E Voice”

$C:\Users\pjefferson12\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\SOOVXJOP\IMG_3483 (002).PNG$ $C:\Users\pjefferson12\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\SOOVXJOP\Screenshot_20170324-120527.png$

Download and install the app on your mobile device. Once installed, open the app on your mobile device.

Click the following:

Allow CX-E Voice to send you notifications
Click “Login”
Enter voicemail.bristolcc.edu/cxms for the server name and leave SSL active
Click Next
Enter your voice mailbox number(extension) and password along with the number for your mobile device
Click Next
For Notifications select “Incoming calls and updates”
Click Finish on the next page and do not activate the “Allow Anonymous Analytics” option

$C:\Users\pjefferson12\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\SOOVXJOP\IMG_3487.PNG$ $C:\Users\pjefferson12\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\SOOVXJOP\IMG_3488.PNG$

$C:\Users\pjefferson12\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\SOOVXJOP\IMG_3489.PNG$ $C:\Users\pjefferson12\AppData\Local\Microsoft\Windows\INetCache\Content.Outlook\SOOVXJOP\IMG_3490.PNG$

You should now see your voice mailbox and any messages that are in it.

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Step 3: Using your mobile client