Voicemail - Reset password and unlock voicemail account
If you have forgotten your voicemail password or have locked your voicemail account, please follow the steps below:
1. Please go to https://voicemail.bristolcc.edu and click on Forgot Security Code?
2. Enter your extension/mailbox number (in the username box) and click send.
* DO NOT FILL OUT EMAIL ADDRESS - LEAVE IT BLANK*
Example:
This is an example of the screen that you will receive saying that an email has been sent to you with a link to reset your voicemail passcode. This link will also
unlock your voicemail if you happened to lock it.
3. Go to your email and click on the link to reset your voicemail.
Reminder: Resetting your voicemail will also unlock your voicemail account.
4. Set a new mailbox password and click Save
Password requirements: password needs to be at least 5 numbers
5. Once you have changed your voicemail passcode, you will be brought back to the sign in page
6. Go ahead and sign in to your voicemail box with your voicemail/extension and your new password and click Sign In
Reminder: Your username is your voicemail/extension number, see the example bellow
7. Congratulations! you should now be back in your voicemail box
THIS SECTION IS FOR ITS ONLY
If the above does not work, see the article below.
https://bristolcc.freshservice.com/support/solutions/articles/18000042092